配送方式及細則
Delivery Policy
(Please scroll down for English version)
顧客於本網站提交的訂單暫時只提供本地門市自取,順豐到付的配送方式。海外會以順豐寄出,並收取 HKD$100。
本公司亦為超過 HK$500 的訂單提供有限度(主要中上環區-寫字樓辧公室)的免費送貨服務,詳情可致電 2117 3000 或 WhatsApp (+852 9099 1048) 查詢及下單,並恕未能享有此網站付款之優惠。
⭐️ 視乎產品供應情況,訂單一般可於 確認付款後 3 個工作天內發出電郵取貨通知或發貨通知。如需要更多時間,本公司會以已登記之電郵地址另行通知顧客。
⭐️ 如超過 7 個工作天仍未收到取貨通知或發貨通知,顧客亦可申請退款,有關退款安排請參閱此網址 。
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🛍️ 門市自取
顧客可於下單時選擇中環門市自取。顧客請於收到取貨通知後 7 天內帶同取貨通知電郵親臨門市取貨,逾期將收取額外倉庫費用 (HKD$ 10 /日)。
若在取貨通知發放後超過 14 天仍未領取及未能聯絡顧客,則視為取消訂單,本公司不會就此情況進行退款及另行通知。
有關門市地址及營業時間,請參閱此網址。
📦 順豐到付
(本地) 顧客可於下單時選擇順豐到付,取件時自行支付運費。
(海外) 所有海外訂單會以順豐寄出,並於結帳時收取HKD$100。
每張訂單只限單一送貨地點。本公司會於寄出後向顧客提供追蹤編號。如對順豐送貨服務有任何查詢,請自行聯絡順豐客服。
有關順豐收費、服務範圍及配送時間,請參閱順豐官網。
‼️ 請注意
- 下單後,送貨地址不可作任何變更(包括更改配送方式)。
- 郵寄風險,客人自負。本公司不會為寄失及送貨途中所產生的產品損壞負責。
- 下單請選擇順豐入袋 / 入箱。
- 折實後 HKD$600或以上免本地運費 (偏遠地區除外),下單時仍需選擇入袋 / 入箱。
- 顧客填寫訂購單時請確認姓名、電郵、電話及送貨地址是否正確,以確保產品快速送達指定地點。如因顧客提供錯誤資料而引至任何損失,本公司均不負責或賠償。
註: 工作天 (不包括星期六日及公眾假期)
(最新修訂:9/2025)
Delivery Methods & Terms
Orders submitted on this website are only available for local store pickup or SF Express (SF to pay). For overseas orders, products will be shipped via SF Express with a shipping fee of HKD$100.
We also offer limited free offices delivery services (primarily in Central and Sheung Wan district) for orders over HKD $500. For details, please call 2117 3000 or WhatsApp (+852 9099 1048) to inquire and place an order. Please note that orders placed through these channels are not eligible for the payment discounts available on this website.
⭐️ Depending on product availability, orders are generally processed within 3 working days after payment confirmation, at which point an email pickup or shipping notification will be sent. Should additional time be required, customers will be notified separately via their registered email address.
⭐️ If no pickup or shipping notification is received within 7 working days, customers may request a refund. For refund arrangements, please refer to this URL.
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🛍️ Store Pickup
- Customers can choose to pick up their orders at our Central branch during checkout.
- Please bring along the pickup notification email and collect your order within 7 days of receiving the notification. Additional storage fee of HKD $10 per day will be charged for late pickups.
- If the order is not collected within 14 days after the pickup notification is sent and the customer cannot be contacted, the order will be considered canceled. No refund will be issued, and no further notice will be provided.
For store address and business hours, please refer to this URL.
📦 SF Express
(Local) Customers can choose SF Express (SF to pay COD) during checkout. The shipping fee should be paid by customers upon delivery.
(Overseas) For all overseas orders, products will be shipped via SF Express with an additional shipping fee of HKD$100 to be paid during check-out on this website.
Each order is limited to one delivery location. We will provide a tracking number via email after shipment. For any inquiries regarding SF Express delivery services, please contact SF Express customer service directly.
For SF Express shipping fees, service coverage, and delivery times, please refer to the SF Express official website.
‼️ Important Notes:
- Delivery addresses cannot be changed after an order is submitted (including changes to delivery methods).
- Shipping risks are borne by the customer. We are not responsible for lost or damaged shipments.
- During checkout, please select SF Express Bag/ Box for packaging.
- Free local shipping for orders of net HKD$600 or more after all discounts (Excluding remote areas). Please select bag or box packaging at checkout.
- Please ensure that the name, email, phone number, and delivery address provided during checkout are accurate to ensure smooth delivery. We are not responsible for any losses caused by incorrect information provided by the customer.
Note: Working days exclude Saturdays, Sundays, and public holidays.
(Last updated: 9/2025)